Shipping Policy

Preamble

This Shipping Policy (“Policy”) delineates the terms and conditions under which KallisToys B.V. (“the Vendor”, “we”, “us”, “our”) undertakes the dispatch of goods (“Products”) purchased via our digital platforms to our clientele (“the User”, “you”). This Policy is crafted to elucidate our shipping practices and to delineate the scope of our obligations and liabilities in the shipping process, in accordance with international trade laws, European Union regulations, and the laws of the Netherlands.

Article 1: Shipping Procedures

1.1. The Vendor endeavors to process and dispatch orders within the stipulated timeframe postulated at the time of purchase. The commencement of this period is contingent upon the receipt of full payment for the order.

1.2. Shipping options, including estimated delivery times and costs, will be presented at the time of checkout. These estimations are based on standard shipping practices and are subject to change based on carrier availability and specific conditions pertaining to the order.

Article 2: International Shipping

2.1. International shipments are subject to the customs laws and import regulations of the destination country. The User is solely responsible for ensuring compliance with all local laws and for paying all tariffs, taxes, and duties imposed by regulatory authorities.

2.2. The Vendor makes no representation regarding the legality of shipping certain Products to international destinations. It is the User’s obligation to verify whether the ordered Products can be lawfully imported to the destination country.

Article 3: Shipping Delays and Limitation of Liability

3.1. While the Vendor shall exert all reasonable efforts to ensure timely dispatch and delivery of the Products, various factors such as logistical disruptions, customs clearance delays, and force majeure events may impede timely delivery. The Vendor shall not be held liable for any delays, losses, or damages resulting from such disruptions.

3.2. The Vendor disclaims all liability for direct, indirect, incidental, or consequential damages that may arise from delayed shipments or failure to deliver, to the fullest extent permitted by applicable law.

Article 4: Risk of Loss

4.1. The risk of loss and title for the Products pass to the User upon delivery of the Products to the carrier. The Vendor is not liable for any loss, damage, or theft of the Products once they have been handed over to the shipping carrier.

Article 5: Returns and Refunds

5.1. Issues concerning damaged or incorrect Products are addressed under the Vendor’s Return and Refund Policy. The User is encouraged to inspect the Products promptly upon receipt and to contact the Vendor in accordance with the Return and Refund Policy should any discrepancies arise.

Article 6: Modifications to the Policy

6.1. The Vendor reserves the right to modify this Shipping Policy at any time without prior notice. Any such modifications will be effective immediately upon posting on the Vendor’s digital platforms, and the continued use of our services following such modifications constitutes acceptance of the revised Policy.

Article 7: Governing Law

7.1. This Policy shall be governed by and construed in accordance with the laws of the Netherlands, without giving effect to any choice or conflict of law provision or rule. Any disputes arising from or related to this Policy shall be adjudicated in the courts of the Netherlands, and the parties consent to exclusive jurisdiction and venue in such courts.

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