Starting an auction is only possible with a verified account. A registered seller will be charged a commission of 3.63% (VAT included) over the final sales price. The buyer pays a commission of 7.26% (VAT included) in addition to the existing product price to KALLISTOYS.
Both members and non-members of the Facebook group KALLISTOYS have the option to submit products with a reserve. The price of offering an auction with a reserve depends on whether or not the reserve is met. A commission of 2% will be charged once the reserve is met. If the reserve is not met after the auction has ended, the seller will owe KALLISTOYS an amount of Euro 4.99 per product. The exact commission percentage for offering auctions with a reserve depends on the number of positive transactions.
The seller always has the option to cancel an auction.
For auctions without a reserve, the seller owes KALLISTOYS Euro 0.99 per product.
For auctions with a reserve, the seller owes KALLISTOYS Euro 4.99 per product.
A registered seller on KALLISTOYS may choose when the auction end will be.
- The seller decides, with or without the advice of KALLISTOYS, the starting price of the product.
- The buyer can submit a bid at any price, as long as it is higher than the starting price.
- Every additional bid must be a set amount higher than the previous bid. Bidding increments can be variable.
- The seller is required to sell the product to the highest bidder, unless the reserve is not met.
The incremental bid will be standard Euro 1 for the next bid.
Toy market (for items up to Euro 150 each)
Offering products in the webshop is only possible with a verified account. Registered sellers will be charged a fee of Euro 0.99 for each product listed.
The seller determines the product price. The seller may consult KALLISTOYS for advice. The seller holds the responsibility to determine the published product price. Consultation fees may apply, when KALLISTOYS provides advice to the seller.
The seller always has the option to cancel a listing. For every cancelled listing, the seller owes KALLISTOYS Euro 0.99 per product.
A listing with a fixed price in the webshop has a duration of four weeks after being posted. The seller can extend the listing automatically with another duration of four weeks. In that case, the seller owes KALLISTOYS Euro 0.99 per listing per extension.
Any person has the right to post a link to their own website or email address on the KALLISTOYS website, as long as the following conditions are met. Firstly, the person must have a verified account. Secondly, there cannot be a conflict of interest with KALLISTOYS. Lastly, the advertisement cannot be connected to any illegal matters.
Advertisements are charged on a daily basis, based on the West-European time zone.
The person offering the advertisement needs to pay in advance the agreed upon amount for the indicated timeframe. The daily price starts at Euro 1.99.
General terms and conditions
KALLISTOYS reserves the right to partially or entirely manage the payment for every purchase. If the payment has not been successful, KALLISTOYS can choose to restart the auction.
If the buyer fails to complete the payment within the set time period, KALLISTOYS can choose to charge interest on the amount due. This interest will be aligned with the legal norms, yet can be raised due to administrative and storage related expenses. This applies to the period between the date of sale and the date of payment. Additional costs could apply should the negligence of the buyer warrant additional measures.
For products purchased directly through KALLISTOYS with sale price up to Euro 500 (including commission), KALLISTOYS will arrange shipping only with standard track and trace protection without additional shipping insurance. In this case, the risks related to any shipping errors are the buyer’s responsibility. The buyer can opt for and purchase additional shipping insurance through KALLISTOYS. For products purchased directly through KALLISTOYS with sale price exceeding Euro 500 (including commission), KALLISTOYS will always arrange additional shipping insurance for the product sold.
Should you choose to buy a product at KALLISTOYS from a third party, then the responsibility for arranging shipping and insurance remains with the buyer and seller. In this situation, KALLISTOYS cannot be held accountable for any mistakes made before, during, or after the shipping procedure.
KALLISTOYS strives, through any means necessary, to prevent any damage that could be caused to sold products on KALLISTOYS during storage and shipping, despite the shipping process.
Sellers on KALLISTOYS will be provided with online instructions on the correct procedure to packing your products for transport.
Buyers and sellers are required to sign-up with a username and password. Any username that can be linked back to a specific person, through the use of an email address or any other method are not accepted.
When representing the role of a buyer or seller on KALLISTOYS, an encoded version of your username will be displayed to ensure a high standard of privacy for all our users.
For transactions exceeding Euro 10,000, KALLISTOYS is legally obliged to confirm the identity of the seller. Therefore, the seller is required to send a photocopy of their identity card or passport through email to KALLISTOYS. Please bear in mind that any sensitive information must be removed (Social Security Number).
KALLISTOYS has the right and obligation to act upon any offensive statements. These offensive statements include, but are not limited to religious, politically charged, or sexually tinted statements. This may result in additional costs for the seller, if KALLISTOYS is required to remove any statements.
KALLISTOYS operates with a review system, which will enhance trust between buyers and sellers.
Buyers and sellers can settle any disputes according to the “10 Principles of Participation”. KALLISTOYS will always refrain from mediating any dispute.
Should KALLISTOYS become aware of misconduct, where parties do not to adhere to the “10 Principles of Participation”, KALLISTOYS can choose to suspend or expel any registered user from the platform.
Through using KALLISTOYS’ services, all users are subject to Dutch law.
KALLISTOYS is not liable for any technical malfunctions during a sale at auction or in the web shop.
When offering a product through an auction or on the webshop of KALLISTOYS, the seller automatically agrees that KALLISTOYS obtains the right of use to the placed photos and can use them in the “Digital Museum”. Photos of sellers will not be used by KALLISTOYS for other commercial purposes. Sellers retain their ownership of photos used for product listings.